Mainstream journalist speaks out on covering Palestinians and Israelis

Ashraf Khalil, a correspondent for the Los Angeles Times, wrote a piece on his experience trying to cover Israeli abuses of Palestinians.  In a telling paragraph Khalil spells out the typical procedure that stories critical of Israel go through:

In the end, the truth of what happened to Mohammed Omer was sacrificed on the altar of the false deity known as “balance”. He’s hardly alone, and the basic steps of the process are grindingly familiar to all observers of the Israeli-Palestinian conflict.

*Alleged Palestinian Victim X makes such and such claims of abuse, discrimination or torture.
*The Israeli government “investigates” and releases an official report on nice shiny letterhead concluding that the alleged victim’s claims are unfounded. 
*It all just fades away into the murky mists of “conflicting accounts.”

    But here’s the thing: Can it really be “conflicting accounts” if one of the sides is lying and you can prove it?